What is Link

The Link App gives users an easy, effective way to communicate directly with their municipality about any problems or service issues within their community. 

From faulty traffic lights and potholes, to water leaks, sewage overflows, illegal dumping and more. It’s quick and easy – the entire reporting process can be done within seconds, all from a mobile phone.  

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Citizens

The LINK app gives you an easy, effective way to report incidents that require attention directly to their municipality from your mobile phone live from the incidents location

Download the app NOW from the relevant app store below

Municipalities

The LINK app backend portal enables efficient municipal administration by prioritisating of actions, cost saving through accurate reporting, better communication with residents, performance tracking, measuring workstream performance and reduces pressure on call centers. Reports and dashboards provides valuable information for municipal management. Using cost effective innovative solutions, the LINK app reduces the administrative burden and helps improve service delivery.

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Link Features

SMART Reporting 

Easily alert the municipality about broken infrastructure and service delivery.

Live On Location

Automatically point the municipality to the exact location of the incident.

Upload Pictures

Enables you to take pictures and provide a description of the incident.

Ward Councillor Engagements

 Ward councillors are up-to-date with incidents in their area.

Feedback

Receive alerts on the status of the solution and action taken to resolve incidents.

Municipality Performance Report 

Track and measure municipalities performance over time.