No. When you make a free Link-to-Link call, your mobile operator will not charge you for the call itself. All calls are however placed through the internet either over your data plan or over Wi-Fi.
If you’re experiencing difficulty making an outgoing call, please check the following:
- Make sure that your device is connected to a Wi-Fi or 3G/4G network when you’re making a call.
- If you are calling another Link user, check with them to see if they’re connected to a Wi-Fi or 3G/4G network and that they are also logged in to Link
- If you have verified all the above and you still can’t make the call, please contact us at support@Linkapp.co.za and include the following information:
- Your registered Link number;
- The number you are trying to call;
- Your device make and model name;
- Are you connected to a 3G or to a Wi-Fi network;
- The exact time of the attempted call.
- First, tap on your device’s home screen button, then tap on the Settings icon;
- In Settings, scroll down, and tap on Notifications;
- Scroll down until you see the Link icon – tap on the Link icon;
- Swipe each grey button marked “Off” – once swiped, they will read “On”;
- You will now be able to receive incoming calls and messages.
Make sure you have an internet connection, either 3G/4G or Wi-Fi. Open Link, and open the “Activity” tab where you can click on the red “phonebook” button to identify the contact you want to call. In the chat thread, you will see a little telephone icon on the top right which will dial your contact once pressed.
Tag-Me is easy to set up with one click notifying contacts via instant messaging that another contact wants you to track them. It uses very little bandwidth (1MB can be used for 20 hours of tracking).
During registration, Link asks permission to access your location; if access was denied the application will not be able to identify your position. Kindly ensure that you have a working 3G or Wi-Fi connection since an internet connection is required when using Link and verify that your location feature on your device is switched “on”. Please note!, that on Android devices Google location services also needs to be turned on for more accurate geo-locations.